🍕 Quick Service Restaurants

Fast-paced pizza shops, burger joints, and quick-bite outlets

🍱 Multi-Cuisine Restaurants

Fine dining, casual dining, and multi-branch restaurant chains

🥘 Cloud Kitchens

Delivery-only kitchens and virtual restaurant brands

☕ Cafes & Bakeries

Coffee shops, tea houses, and artisan bakeries

🍜 Food Courts

Mall food courts and multi-vendor food spaces

🌮 Street Food Chains

Growing street food businesses and food truck operations

🏠 Smart Home Page

• GPS location detection & branch switching
• Multi-language support
• Intelligent search with suggestions
• Category-wise item browsing
• Veg/Non-veg filtering
• Newsletter subscription
• Responsive footer with all info

📋 Menu & Products

• Grid & List view options
• Category-based navigation
• High-quality product images
• Price display with variations
• Real-time availability status
• Featured & trending items

🛍️ Shopping Cart

• Single & multi-variation support
• Add-ons & extras management
• Quantity adjustments
• Real-time price calculation
• Save for later option
• Cart sharing capability

💳 Checkout System

• Branch selection
• Delivery address management
• Scheduled delivery timing
• Multiple payment gateways (PayPal, Stripe, RazorPay, FlutterWave, PayStack, Bkash, Sslcommerz, PayTm, MercadoPago, SenangPay, Cashfree, Mollie)
• Coupon code application
• Order summary preview

📦 Order Management

• Active orders tracking
• Order history access
• Order details view
• Cancellation option
• Reorder functionality
• Download invoices

👤 User Profile

• Multiple address management
• Profile editing
• Password change
• In-app messaging system
• Notification preferences
• Saved payment methods

🔐 Authentication

• Email/Password login
• Guest login option
• Quick registration
• Forget password recovery
• Social media login
• OTP verification

📄 Additional Pages

• Contact Us page
• About Us section
• Terms & Conditions
• Privacy Policy
• FAQs section
• Blog integration

📊 Analytics Dashboard

Real-time sales tracking, revenue analytics, popular items, customer insights, delivery performance, and branch-wise comparisons.

🍔 Item Management

Complete CRUD operations for items, variations, extras, and add-ons. Bulk upload, image management, availability scheduling.

🖥️ Advanced POS System

Fast in-store billing, table management, KOT printing, split billing, discount application, multiple payment modes.

🔴 Live Orders

Real-time order notifications, order status management, auto-assignment to drivers, kitchen display system integration.

📋 Order History

Complete order management, invoice generation, customer details, order timeline, refund processing, bulk actions.

🎟️ Coupons & Offers

Create discount coupons, promotional offers, flash sales, combo deals, referral programs, seasonal campaigns.

⭐ Review Management

Moderate customer reviews, respond to feedback, remove inappropriate content, showcase best reviews.

🔔 Push Notifications

Send targeted notifications to customers, drivers, schedule campaigns, order updates, promotional alerts.

💬 Messaging System

Internal chat between admin, branches, drivers. Customer support messaging, automated responses.

👥 User Management

Admins: Profile, security, location, order management
Delivery Staff: Profile, password, location tracking, order assignment
Customers: Profile management, order history, wallet balance

💰 Accounting System

Transaction management, payment gateway records, refund tracking, commission calculations, expense tracking.

📈 Advanced Reports

• Sales reports with date ranges
• Best-selling items analysis
• Customer wallet balance reports
• Export to Excel/PDF

⚙️ Comprehensive Settings

Company info, site settings, logo & icons, branch management, mail config, currencies, taxes, categories, attributes, sliders, pages, languages, SMS, notifications, social integrations, OTP, analytics, cookies, payment gateways, roles & permissions, app settings

🤔 Do I need technical knowledge to use Lilplates?

Absolutely not! Lilplates is designed for restaurant owners, not developers. We handle complete rebranding, app store uploads, and setup. You just need to add your menu items and start receiving orders. Our intuitive admin panel requires zero coding knowledge.

📱 Will the apps be published under my brand name?

Yes! We provide complete rebranding services. Your restaurant name, logo, colors, and brand identity will be reflected across all platforms - website, Android app, and iOS app. We also handle the submission process to Play Store and App Store on your behalf.

🌍 Can I run multiple restaurant branches?

Absolutely! Lilplates is built for both single and multi-branch operations. Manage unlimited restaurant locations from one central admin panel. Each branch can have its own menu, delivery zones, staff, and settings while you maintain centralized control over everything.

💳 Which payment gateways are supported?

Lilplates supports 12+ payment gateways including PayPal, Stripe, RazorPay (India), FlutterWave (Africa), PayStack, Bkash (Bangladesh), Sslcommerz, PayTm, MercadoPago (Latin America), SenangPay (Malaysia), Cashfree Payments, and Mollie. Plus Cash on Delivery option.

🚗 How does the delivery system work?

Lilplates includes a dedicated driver app with GPS tracking. When an order is placed, it's automatically or manually assigned to an available driver. Customers can track their delivery in real-time on a map. Drivers receive turn-by-turn navigation and can update order status instantly.

🤖 What AI features are included?

Our AI-powered system provides intelligent product recommendations based on customer behavior, automated inventory alerts, sales forecasting, peak hour predictions, smart pricing suggestions, and customer preference analysis to help you make data-driven decisions.

🖨️ Does it work with POS hardware?

Yes! The integrated POS system supports receipt printers, barcode scanners, cash drawers, and KOT printers. Perfect for dine-in, takeaway, and delivery operations. Use it on tablets, touchscreen computers, or regular PCs.

🌐 Is it available in multiple languages?

Yes! Lilplates supports multiple languages. You can add as many languages as needed from the admin panel. Customers can switch between languages with a single click. Perfect for international markets and diverse customer bases.

📊 Can I customize menu items with variations?

Absolutely! Add unlimited variations (sizes, flavors, spice levels), extras (toppings, sides), and add-ons (drinks, desserts). Each variation can have its own pricing. Perfect for pizza sizes, burger combos, spice preferences, and more.

🎯 Can I run promotional campaigns?

Yes! Create unlimited discount coupons, flash sales, combo offers, first-order discounts, referral programs, and seasonal campaigns. Set validity periods, usage limits, minimum order values, and applicable items. Perfect for marketing and customer retention.

🔐 Is customer data secure?

Security is our top priority! All customer data is encrypted, payment information is processed through PCI-compliant gateways, and we follow industry-best security practices. Regular security updates and secure hosting ensure your business and customer data stays protected.

📞 What kind of support do I get?

We provide comprehensive support including initial setup assistance, training on how to use the platform, technical support for any issues, and regular updates with new features. Our team is dedicated to ensuring your success with Lilplates.

Laravel Framework

Robust & secure backend

Vue.js

Lightning-fast frontend

Native Mobile Apps

Android & iOS ready

Responsive Design

Works on all devices