Accessibility Statement
Heloix is committed to ensuring digital accessibility for people of all abilities. We continuously improve the user experience for everyone.
Our Commitment
We are committed to making our website accessible to all users, regardless of their abilities or the technologies they use to access the web.
Accessibility Features
WCAG Guidelines
Assistive Technologies
JAWS (Job Access With Speech)
Popular screen reader for Windows systems
NVDA (Non-Visual Desktop Access)
Free, open-source screen reader for Windows
VoiceOver
Built-in screen reader for Apple devices
Dragon NaturallySpeaking
Voice control software for hands-free navigation
Known Limitations
Improvement Roadmap
Accessibility Support
Report accessibility barriers you encounter or provide feedback
Last updated: October 12, 2025
Committed to continuous improvement
最后更新: October 12, 2025 | 下次审核: January 12, 2026 | WCAG版本: 2.1 Level AA
我们的无障碍承诺
Heloix致力于确保残疾人士的数字无障碍。我们不断改善每个人的用户体验,并遵循相关的无障碍标准。
无障碍目标
- Conform to WCAG 2.1 Level AA standards
- Ensure compatibility with assistive technologies
- Provide equal access to information and functionality
- Maintain usability across diverse user needs
以用户为中心的方法
- Regular accessibility audits and user testing
- Feedback integration from disability community
- Continuous monitoring and improvement
- Staff training on accessibility best practices
设计时考虑包容性
无障碍不是Heloix的事后考虑——它从第一天起就融入我们的设计和开发过程中。我们的包容性设计方法确保所有用户都能以尊严和独立访问我们的数字产品和服务。
无障碍功能
全面的无障碍功能,旨在支持具有多样化需求和能力的用户。
Full Keyboard Navigation
Complete website navigation using only keyboard controls
实施细节:
- Tab order follows logical reading sequence
- All interactive elements accessible via keyboard
- Skip navigation links for main content
- Visible focus indicators on all focusable elements
Screen Reader Compatibility
Optimized for screen readers and assistive technologies
实施细节:
- Semantic HTML structure with proper headings
- Alt text for all informative images
- ARIA labels and landmarks for navigation
- Live regions for dynamic content updates
High Color Contrast
Enhanced color contrast ratios for better readability
实施细节:
- Minimum 4.5:1 contrast ratio for normal text
- Minimum 3:1 contrast ratio for large text
- Color is not the only means of conveying information
- Dark mode support with maintained contrast ratios
Flexible Text Scaling
Text can be scaled up to 200% without horizontal scrolling
实施细节:
- Responsive typography with relative units
- Flexible layout that adapts to text scaling
- No horizontal scrolling at 200% zoom
- Maintained functionality at all zoom levels
Multimedia Accessibility
Captions, transcripts, and audio descriptions for media content
实施细节:
- Closed captions for all video content
- Audio descriptions for visual information
- Transcripts for audio-only content
- Media player controls accessible via keyboard
Cognitive Accessibility
Clear navigation, consistent layout, and error prevention
实施细节:
- Consistent navigation across all pages
- Clear error messages with correction suggestions
- Ample time limits with extension options
- Simple, clear language and instructions
WCAG 2.1 合规性
我们遵循所有四个原则的网络内容无障碍指南 (WCAG) 2.1 AA 级标准。
perceivable
Content is available to the senses (vision, hearing) either through the browser or assistive technologies
1. Information and UI components must be presentable in ways users can perceive
- Text alternatives for images
- Captions and other alternatives for multimedia
- Content can be presented in different ways without losing meaning
- Easier for users to see and hear content
operable
Interface components in the content must be operable by users
2. UI components and navigation must be operable
- All functionality available from keyboard
- Users have enough time to read content
- Content does not cause seizures
- Users can navigate and find content
understandable
Users must be able to understand the information and operation of the user interface
3. Information and operation of UI must be understandable
- Text is readable and understandable
- Content appears and operates in predictable ways
- Users are helped to avoid and correct mistakes
- Clear navigation and interaction patterns
robust
Content can be interpreted reliably by a wide variety of user agents and assistive technologies
4. Content must be robust enough for various assistive technologies
- Maximize compatibility with assistive technologies
- Valid, semantic HTML markup
- Proper ARIA implementation
- Cross-browser and cross-device compatibility
辅助技术支持
对流行的辅助技术和适应设备进行全面测试和优化。
JAWS (Job Access With Speech)
Screen Reader
Popular screen reader for Windows systems
支持的平台:
测试说明:
- Fully tested with JAWS 2021 and later versions
- All interactive elements properly announced
- Navigation landmarks correctly identified
NVDA (Non-Visual Desktop Access)
Screen Reader
Free, open-source screen reader for Windows
支持的平台:
测试说明:
- Tested with NVDA 2021.1 and later versions
- Complete functionality maintained
- Custom ARIA labels properly recognized
VoiceOver
Screen Reader
Built-in screen reader for Apple devices
支持的平台:
测试说明:
- Native support for macOS and iOS VoiceOver
- Gesture navigation fully supported on mobile
- Rotor navigation properly implemented
Dragon NaturallySpeaking
Voice Recognition
Voice control software for hands-free navigation
支持的平台:
测试说明:
- Voice commands for major navigation elements
- Form fields properly labeled for voice input
- Some advanced features may require manual testing
Switch Control
Switch Navigation
Assistive technology for users with motor disabilities
支持的平台:
测试说明:
- Focus management optimized for switch navigation
- Scanning patterns follow logical reading order
- All actions accessible via switch activation
Screen Magnification Software
Visual Enhancement
Software for users with low vision
支持的平台:
测试说明:
- Layout remains functional at 400% magnification
- No horizontal scrolling at high zoom levels
- Focus indicators remain visible when magnified
已知限制与路线图
关于当前限制和我们计划改进的透明度。
当前限制
- Video Content:Some legacy video content may lack audio descriptions
- Complex Charts:Interactive data visualizations may need alternative text descriptions
- Third-party Content:External embedded content may not meet our accessibility standards
改进路线图
- Q1 2026:Complete video accessibility audit and remediation
- Q2 2026:Enhanced screen reader support for data visualizations
- Q3 2026:WCAG 2.2 compliance upgrade and testing
无障碍支持与反馈
我们欢迎您对我们网站的无障碍性提供反馈。请通过报告您遇到的任何无障碍障碍来帮助我们改进。