🛍️ E-Commerce

Manage order inquiries, returns, and customer questions efficiently

💼 SaaS Companies

Handle technical support, feature requests, and user onboarding

🏥 Healthcare

Secure patient communication and appointment management

🎓 Education

Student queries, admission support, and faculty coordination

🏢 Corporate

Internal IT support, HR helpdesk, and facility management

🚀 Startups

Build customer relationships from day one with professional support

Email With Superpowers

Keep your existing email accounts and supercharge them with advanced ticket management. Every email automatically becomes a trackable, manageable ticket with full conversation history.

Automatic Email to Ticket Conversion

No more manual data entry! Customer emails are automatically converted into organized tickets. Agent responses are sent back as emails seamlessly, creating a unified communication channel.

AI-Powered Intelligence

Leverage artificial intelligence to categorize tickets, suggest responses, and automate routine tasks. Let AI handle the repetitive work while your team focuses on complex issues.

Smart Notifications

Stay informed via email, browser, or mobile notifications. Get instant alerts for new tickets, replies, assignments, and priority changes. Never miss a critical customer issue.

Advanced Analytics & Reports

Make data-driven decisions with comprehensive reports on ticket volume, response times, agent performance, customer satisfaction, and trending issues. Export reports in multiple formats.

Lightning-Fast Performance

Built for speed and efficiency. Optimized codebase ensures instant page loads and smooth operations even with thousands of tickets. Your team will love the responsive interface.

Knowledge Base Management

Reduce ticket volume by empowering customers to help themselves. Create, organize, and maintain a comprehensive knowledge base with categories, tags, and powerful search capabilities.

Complete Branding Customization

Make it truly yours! Live appearance editor lets you customize colors, logos, fonts, and layouts in real-time. Match your brand identity perfectly without touching a single line of code.

Multi-Language Support

Serve global customers in their native language. Easy translation system allows you to add any language directly from the admin panel. No technical expertise required.

Fully Responsive Design

Works beautifully on desktop, tablet, and mobile devices. Your support team can manage tickets on the go, and customers can submit requests from any device seamlessly.

Open Source Freedom

Complete access to unencrypted, non-obfuscated source code. Modify, extend, and customize every aspect to fit your unique business requirements. True ownership, no limitations.

Social Login Integration

Simplify user access with one-click social authentication. Integrated support for Google, Facebook, Twitter, and Envato. Reduce friction and improve user experience.

Professional Material Design

Pixel-perfect interface following Google's Material Design principles. Intuitive, modern, and beautiful UI that your team and customers will enjoy using every day.

Powerful Search Engine

Find anything instantly with multiple integrated search providers including Elasticsearch, Algolia, and MySQL. Lightning-fast search across tickets, customers, and knowledge base articles.

Rich Text Editor

Professional editor with file uploads, code formatting, inline images, canned replies, links, undo/redo, and auto-save drafts. Create beautifully formatted responses effortlessly.

Dark Mode Included

Pre-built light and dark themes for comfortable viewing in any environment. Fully customizable themes via appearance editor. Add unlimited custom themes to match your preferences.

Advanced Role Management

Flexible permission system to organize users, agents, teams, and departments. Control access levels, assign tickets automatically, and manage workflows efficiently.

Custom Pages & Menu Builder

Create custom pages for policies, terms, or any content. Drag-and-drop menu editor makes navigation customization easy. No coding knowledge required.

🎉 Everything is included with zero additional charges! No hidden fees, no technical knowledge required. We provide complete white-label solution with your branding on all platforms.

💰 One-Time Investment

No monthly subscriptions eating into your profits. Pay once, own forever. Calculate your ROI – most businesses save thousands within the first year compared to SaaS alternatives.

🔒 Complete Data Privacy

Your data stays on your servers. Full GDPR compliance, no third-party access, and complete control over sensitive customer information. Perfect for industries with strict data regulations.

🎯 Unlimited Customization

Modify anything to match your exact workflow. Add custom features, integrate with your existing systems, or completely rebuild sections. Your business, your rules.

♾️ Unlimited Everything

No restrictions on users, tickets, or storage. Scale infinitely without worrying about tier upgrades or overage charges. Grow your business without software limitations.

🚀 Superior Performance

Dedicated server resources mean faster response times. No shared infrastructure slowdowns. Optimize your server setup for maximum performance tailored to your needs.

🌐 White Label Ready

Remove all branding and make it completely yours. Resell as your own product, integrate into your service offering, or use internally. Unlimited commercial possibilities.

❓ Do I need technical knowledge to use Supportish?

Absolutely not! We provide complete installation, setup, and configuration support. Our team handles all the technical aspects including server setup, database configuration, and app store uploads. You just need to provide your branding materials, and we'll deliver a fully functional system ready to use.

❓ What platforms does Supportish support?

Supportish includes web application, native Android app, and native iOS app – all included in one package. The web version works perfectly on all browsers and devices. Mobile apps provide native experiences with push notifications and offline capabilities. We handle submission to both Play Store and App Store with your branding.

❓ Can I customize the look and feel to match my brand?

Yes! Complete rebranding is included with zero additional cost. You can change colors, logos, fonts, layouts, and even add your own custom CSS. The live appearance editor makes customization easy without coding. We also provide the complete source code, so developers can make unlimited modifications if needed.

❓ How does the email-to-ticket conversion work?

Supportish connects to your existing email accounts via IMAP/SMTP. When customers send emails to your support address, they're automatically converted into organized tickets in the system. When agents reply through Supportish, responses are sent back as emails. Customers can continue the conversation via email or portal – it all syncs seamlessly.

❓ Is there a limit on tickets, users, or agents?

No limits whatsoever! Being self-hosted means unlimited tickets, unlimited customer accounts, unlimited support agents, and unlimited data storage (limited only by your server capacity). Scale as much as you need without any additional charges or tier upgrades.

❓ What server requirements are needed?

Supportish runs on standard web hosting with PHP 8.0+ and MySQL 5.7+. Most shared hosting, VPS, or cloud servers work perfectly. We recommend at least 2GB RAM for optimal performance. Our installation support team will help ensure your server meets all requirements and assist with setup.

❓ Do you provide updates and bug fixes?

Yes! All future updates, improvements, and bug fixes are included free of charge. You'll receive notifications when updates are available, and our documentation guides you through the update process. We continuously improve Supportish based on user feedback and modern best practices.

❓ Can I use this for multiple businesses or clients?

Absolutely! The license allows unlimited installations on unlimited domains. Many agencies and developers use Supportish for multiple clients. You can rebrand it differently for each client and even resell it as your own white-label solution. Perfect for creating recurring revenue streams.

❓ What kind of support do you provide?

We provide comprehensive support including installation assistance, configuration help, troubleshooting, and guidance on best practices. Our documentation covers everything from basic setup to advanced customization. Support is available via email ticketing system with typical response times under 24 hours.

❓ How is Supportish different from Zendesk or Freshdesk?

Unlike subscription-based SaaS platforms, Supportish is a one-time purchase with no monthly fees. You own the software completely, host it on your infrastructure, and have full access to source code. This means better data privacy, unlimited customization, no user limits, and significant cost savings over time. Plus, you're not locked into a vendor ecosystem.

❓ Can I integrate Supportish with my existing tools?

Yes! Supportish includes built-in integrations with popular tools and services. With access to the source code, your development team can create custom integrations with any third-party system including CRMs, project management tools, payment gateways, and more. The flexible API architecture makes integration straightforward.

❓ Is my customer data secure?

Extremely secure! Being self-hosted means your customer data never leaves your servers. You have complete control over security measures, backups, and access controls. Supportish includes built-in security features like encrypted passwords, SQL injection protection, XSS prevention, and CSRF protection. Perfect for businesses with strict compliance requirements.