Accessibility Statement
Heloix is committed to ensuring digital accessibility for people of all abilities. We continuously improve the user experience for everyone.
Our Commitment
We are committed to making our website accessible to all users, regardless of their abilities or the technologies they use to access the web.
Accessibility Features
WCAG Guidelines
Assistive Technologies
JAWS (Job Access With Speech)
Popular screen reader for Windows systems
NVDA (Non-Visual Desktop Access)
Free, open-source screen reader for Windows
VoiceOver
Built-in screen reader for Apple devices
Dragon NaturallySpeaking
Voice control software for hands-free navigation
Known Limitations
Improvement Roadmap
Accessibility Support
Report accessibility barriers you encounter or provide feedback
Last updated: October 12, 2025
Committed to continuous improvement
Declaración de Accesibilidad
Nuestro compromiso de crear una experiencia digital inclusiva para todos los usuarios, independientemente de sus habilidades o tecnologías de asistencia.
Última Actualización: October 12, 2025 | Próxima Revisión: January 12, 2026 | Versión WCAG: 2.1 Level AA
Nuestro Compromiso de Accesibilidad
Heloix se compromete a garantizar la accesibilidad digital para personas con discapacidades. Mejoramos continuamente la experiencia del usuario para todos y aplicamos los estándares de accesibilidad relevantes.
Objetivos de Accesibilidad
- Conform to WCAG 2.1 Level AA standards
- Ensure compatibility with assistive technologies
- Provide equal access to information and functionality
- Maintain usability across diverse user needs
Enfoque Centrado en el Usuario
- Regular accessibility audits and user testing
- Feedback integration from disability community
- Continuous monitoring and improvement
- Staff training on accessibility best practices
Inclusivo por Diseño
La accesibilidad no es un pensamiento posterior en Heloix: está integrada en nuestro proceso de diseño y desarrollo desde el primer día. Nuestro enfoque de diseño inclusivo asegura que todos los usuarios puedan acceder a nuestros productos y servicios digitales con dignidad e independencia.
Características de Accesibilidad
Características de accesibilidad integrales diseñadas para apoyar a usuarios con diversas necesidades y habilidades.
Full Keyboard Navigation
Complete website navigation using only keyboard controls
Detalles de Implementación:
- Tab order follows logical reading sequence
- All interactive elements accessible via keyboard
- Skip navigation links for main content
- Visible focus indicators on all focusable elements
Screen Reader Compatibility
Optimized for screen readers and assistive technologies
Detalles de Implementación:
- Semantic HTML structure with proper headings
- Alt text for all informative images
- ARIA labels and landmarks for navigation
- Live regions for dynamic content updates
High Color Contrast
Enhanced color contrast ratios for better readability
Detalles de Implementación:
- Minimum 4.5:1 contrast ratio for normal text
- Minimum 3:1 contrast ratio for large text
- Color is not the only means of conveying information
- Dark mode support with maintained contrast ratios
Flexible Text Scaling
Text can be scaled up to 200% without horizontal scrolling
Detalles de Implementación:
- Responsive typography with relative units
- Flexible layout that adapts to text scaling
- No horizontal scrolling at 200% zoom
- Maintained functionality at all zoom levels
Multimedia Accessibility
Captions, transcripts, and audio descriptions for media content
Detalles de Implementación:
- Closed captions for all video content
- Audio descriptions for visual information
- Transcripts for audio-only content
- Media player controls accessible via keyboard
Cognitive Accessibility
Clear navigation, consistent layout, and error prevention
Detalles de Implementación:
- Consistent navigation across all pages
- Clear error messages with correction suggestions
- Ample time limits with extension options
- Simple, clear language and instructions
Cumplimiento WCAG 2.1
Nuestra adherencia a las Pautas de Accesibilidad al Contenido Web (WCAG) 2.1 Nivel AA en todos los cuatro principios.
perceivable
Content is available to the senses (vision, hearing) either through the browser or assistive technologies
1. Information and UI components must be presentable in ways users can perceive
- Text alternatives for images
- Captions and other alternatives for multimedia
- Content can be presented in different ways without losing meaning
- Easier for users to see and hear content
operable
Interface components in the content must be operable by users
2. UI components and navigation must be operable
- All functionality available from keyboard
- Users have enough time to read content
- Content does not cause seizures
- Users can navigate and find content
understandable
Users must be able to understand the information and operation of the user interface
3. Information and operation of UI must be understandable
- Text is readable and understandable
- Content appears and operates in predictable ways
- Users are helped to avoid and correct mistakes
- Clear navigation and interaction patterns
robust
Content can be interpreted reliably by a wide variety of user agents and assistive technologies
4. Content must be robust enough for various assistive technologies
- Maximize compatibility with assistive technologies
- Valid, semantic HTML markup
- Proper ARIA implementation
- Cross-browser and cross-device compatibility
Soporte para Tecnología Asistencial
Pruebas y optimización exhaustivas para tecnologías asistenciales populares y dispositivos adaptativos.
JAWS (Job Access With Speech)
Screen Reader
Popular screen reader for Windows systems
Plataformas Soportadas:
Notas de Prueba:
- Fully tested with JAWS 2021 and later versions
- All interactive elements properly announced
- Navigation landmarks correctly identified
NVDA (Non-Visual Desktop Access)
Screen Reader
Free, open-source screen reader for Windows
Plataformas Soportadas:
Notas de Prueba:
- Tested with NVDA 2021.1 and later versions
- Complete functionality maintained
- Custom ARIA labels properly recognized
VoiceOver
Screen Reader
Built-in screen reader for Apple devices
Plataformas Soportadas:
Notas de Prueba:
- Native support for macOS and iOS VoiceOver
- Gesture navigation fully supported on mobile
- Rotor navigation properly implemented
Dragon NaturallySpeaking
Voice Recognition
Voice control software for hands-free navigation
Plataformas Soportadas:
Notas de Prueba:
- Voice commands for major navigation elements
- Form fields properly labeled for voice input
- Some advanced features may require manual testing
Switch Control
Switch Navigation
Assistive technology for users with motor disabilities
Plataformas Soportadas:
Notas de Prueba:
- Focus management optimized for switch navigation
- Scanning patterns follow logical reading order
- All actions accessible via switch activation
Screen Magnification Software
Visual Enhancement
Software for users with low vision
Plataformas Soportadas:
Notas de Prueba:
- Layout remains functional at 400% magnification
- No horizontal scrolling at high zoom levels
- Focus indicators remain visible when magnified
Limitaciones Conocidas y Hoja de Ruta
Transparencia sobre las limitaciones actuales y nuestras mejoras planificadas.
Limitaciones Actuales
- Video Content:Some legacy video content may lack audio descriptions
- Complex Charts:Interactive data visualizations may need alternative text descriptions
- Third-party Content:External embedded content may not meet our accessibility standards
Hoja de Ruta de Mejora
- Q1 2026:Complete video accessibility audit and remediation
- Q2 2026:Enhanced screen reader support for data visualizations
- Q3 2026:WCAG 2.2 compliance upgrade and testing
Soporte y Comentarios sobre Accesibilidad
Agradecemos tus comentarios sobre la accesibilidad de nuestro sitio web. Ayúdanos a mejorar reportando cualquier barrera de accesibilidad que encuentres.