Tunato - AMC and Customer Service Call/Complaint Management Application
Cosa Γ¨ incluso
Transform Your Customer Service & AMC Management
Tunato - The Complete AI-Powered Solution for Modern Service-Based Businesses
Are You Losing Customers Due to Poor Service Management?
If you're running a service-based business, you know the challenges:
- π Missing AMC renewal dates costing you recurring revenue
- π Untracked customer complaints leading to dissatisfaction
- π Manual paperwork causing delays and errors
- π₯ Poor coordination between field technicians and office staff
- πΈ Revenue leakage from unmonitored service calls and parts usage
- π€ Frustrated customers due to lack of transparency
These problems end today with Tunato!
What is Tunato?
Tunato is a comprehensive AMC (Annual Maintenance Contract) and Customer Service Call Management System designed specifically for service-oriented businesses. Whether you're managing electrical equipment, HVAC systems, elevators, security systems, medical devices, or any other products requiring regular maintenance - Tunato is your complete business management solution.
Web Platform
Complete admin control from any browser
Android & iOS Apps
Field technicians & customers on-the-go
AI-Powered
Smart insights & automated reminders
Perfect For Multiple Industries
Why Businesses Choose Tunato
π° Increase Revenue by 40%
Never miss an AMC renewal again. Automated reminders ensure continuous revenue streams and improved cash flow.
β‘ 70% Faster Response Time
Real-time call assignment to field technicians. Track every complaint from logging to resolution instantly.
π 95% Customer Satisfaction
Keep customers informed at every step. Self-service portal lets them track their service requests 24/7.
π Complete Business Visibility
360Β° dashboard shows all metrics at a glance - active AMCs, pending calls, revenue, technician performance, and more.
π± Zero Technical Knowledge Required
We handle everything - complete rebranding, Play Store upload, and setup. Just focus on your business!
π Secure & Scalable
Bank-grade security for your data. Scales effortlessly from 10 customers to 10,000+ without any hassle.
Comprehensive Features That Drive Results
Everything you need to run a professional service business - all in one platform
π₯ Advanced Customer Management
π Intelligent AMC Management System
Three Flexible AMC Types:
- Warranty-Based AMC: Seamlessly convert warranty cards into AMC contracts
- Product-Based AMC: Manage contracts for specific equipment/products
- Service-Based AMC: For service-only contracts without specific products
π‘οΈ Complete Warranty Management
π Advanced Service Call & Complaint Management
Intelligent Call Tracking System:
π¦ Complete Product Inventory System
π³ Smart Payment & Receipt Management
π¨βπ§ Field Executive & Technician Management
π¬ Multi-Channel Communication
π Powerful Reports & Business Intelligence
π What You Get - Complete White-Label Solution
β Complete Source Code
Full access to customize as needed
β Web Admin Panel
Responsive design for all devices
β Android App
For field technicians & customers
β iOS App
Native performance on Apple devices
β Complete Rebranding
Your logo, colors, and company name
β Play Store Upload
We handle the entire publishing process
β App Store Upload
Published under your Apple account
β Documentation
Detailed user & admin guides
β Free Installation
On your server or hosting
β Technical Support
Get help when you need it
π― No Technical Knowledge Required! We handle everything from setup to launch. You just need to focus on growing your business!
β Frequently Asked Questions
Q: Is this software suitable for my industry?
A: Absolutely! Tunato is designed for any service-based business that offers AMC contracts or regular maintenance services. Whether you're in HVAC, electrical equipment, elevators, security systems, medical devices, IT infrastructure, or any other industry requiring periodic maintenance - Tunato is perfect for you. The system is highly customizable to match your specific business processes.
Q: Do I need technical knowledge to use Tunato?
A: Not at all! Tunato is designed for business owners, not tech experts. The interface is intuitive and user-friendly. Plus, we provide complete rebranding, installation, and Play Store/App Store upload as part of the package. We also provide comprehensive documentation and technical support to help you get started quickly.
Q: Can I customize the software with my company branding?
A: Yes! This is a complete white-label solution. We will rebrand the entire platform with your company logo, colors, name, and branding elements. Your customers will see it as your own proprietary software. This gives you a professional, enterprise-level image.
Q: How do field technicians use this system?
A: Field technicians receive dedicated Android/iOS mobile apps where they can view assigned service calls, navigate to customer locations, update call status in real-time, close calls on-site, generate digital field reports, and track parts used during service. Everything is synced in real-time with the main admin panel.
Q: Can customers track their service requests?
A: Yes! Tunato includes a customer portal where your clients can log service calls, track the status of their requests in real-time, view their AMC details, check warranty information, and communicate with your team. This transparency significantly improves customer satisfaction and reduces inquiry calls to your office.
Q: How does the AMC renewal reminder system work?
A: The system automatically tracks all AMC expiry dates and sends email and SMS reminders to customers before their contracts expire. You can configure the reminder timing (e.g., 30 days, 15 days, 7 days before expiry). This automation ensures you never lose renewal revenue and maintains continuous customer relationships.
Q: Can I track payment installments (EMI)?
A: Absolutely! Tunato supports multiple payment installments for AMC contracts. You can set up EMI schedules, track due dates, monitor pending payments, send payment reminders, and generate payment receipts. The system also provides overdue payment alerts so you can follow up promptly.
Q: What kind of reports can I generate?
A: Tunato provides comprehensive business intelligence with 50+ report types including: active/expired AMC reports, customer-wise service history, revenue and receivables tracking, technician performance metrics, call resolution analytics, parts usage reports, warranty tracking, payment collection reports, and business growth trends. All reports can be exported to PDF or Excel.
Q: Is my data secure?
A: Security is our top priority. The system uses industry-standard encryption for data transmission and storage. You can host the software on your own secure servers or cloud infrastructure, giving you complete control over your data. Regular backups ensure your business information is never lost.
Q: Can the system scale as my business grows?
A: Yes! Tunato is built on modern, scalable architecture that grows with your business. Whether you have 10 customers or 10,000+, the system maintains optimal performance. You can add unlimited customers, products, technicians, and service locations without any technical limitations.
Q: Do you provide training and support?
A: Yes! We provide comprehensive documentation covering all features and functionalities. Additionally, our technical support team is available to help you with any questions or issues. We want to ensure you get the maximum value from your investment in Tunato.
Q: How long does it take to set up and launch?
A: After purchase, the entire setup process - including rebranding, installation, and app store publishing - is handled by our team. You can be up and running with your fully branded solution quickly, allowing you to start serving customers with minimal wait time.
π₯ See Tunato in Action
Watch this comprehensive demo to understand how Tunato can transform your service business
Ready to Transform Your Service Business?
Join hundreds of successful service businesses already using Tunato
β Increase Revenue by 40%
β Improve Customer Satisfaction by 95%
β Reduce Response Time by 70%
β Zero Technical Knowledge Required
Why Trust Tunato?
Battle-tested in real businesses
Go live in minimum time
Bank-grade security standards
We're here when you need us
Cosa Γ¨ incluso
Applicazione web
Applicazione web responsive
App Android
Applicazione nativa Android
App iOS
Applicazione nativa iOS
Integrazione IA
FunzionalitΓ avanzate di IA e ML
Codice sorgente completo
ProprietΓ totale del codice sorgente
Recensioni dei clienti
In base a 50 recensioni
Billing Module Covers All Scenarios
We can generate bills for AMC payments, free service calls, paid service calls, spare parts - everything. The receipt management is equally good. GST-compliant invoices look very professional. Payment follow-up reports help our collection team. Financial management is now so organized. Highly impressed!
Bahut achha software hai! Highly recommended
Mera electrical equipment business hai Pune mein. Pehle sab kuch manual tha - register mein entries, phone pe calls. Now with Tunato everything is digital and professional. Customers are very impressed with the mobile app and online tracking. Business image bahut improve ho gaya hai. Thank you team!
Customer Satisfaction Improved Dramatically
The transparency that Tunato provides has transformed our customer relationships. They can track their service requests in real-time, know when the technician will arrive, and view their complete service history. We've received so many positive reviews about our professional approach. This software has given us a competitive edge!
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Tunato - AMC and Customer Service Call/Complaint Management Application
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Informazioni sul prodotto
Transform Your Customer Service & AMC Management
Tunato - The Complete AI-Powered Solution for Modern Service-Based Businesses
Are You Losing Customers Due to Poor Service Management?
If you're running a service-based business, you know the challenges:
- π Missing AMC renewal dates costing you recurring revenue
- π Untracked customer complaints leading to dissatisfaction
- π Manual paperwork causing delays and errors
- π₯ Poor coordination between field technicians and office staff
- πΈ Revenue leakage from unmonitored service calls and parts usage
- π€ Frustrated customers due to lack of transparency
These problems end today with Tunato!
What is Tunato?
Tunato is a comprehensive AMC (Annual Maintenance Contract) and Customer Service Call Management System designed specifically for service-oriented businesses. Whether you're managing electrical equipment, HVAC systems, elevators, security systems, medical devices, or any other products requiring regular maintenance - Tunato is your complete business management solution.
Web Platform
Complete admin control from any browser
Android & iOS Apps
Field technicians & customers on-the-go
AI-Powered
Smart insights & automated reminders
Perfect For Multiple Industries
Why Businesses Choose Tunato
π° Increase Revenue by 40%
Never miss an AMC renewal again. Automated reminders ensure continuous revenue streams and improved cash flow.
β‘ 70% Faster Response Time
Real-time call assignment to field technicians. Track every complaint from logging to resolution instantly.
π 95% Customer Satisfaction
Keep customers informed at every step. Self-service portal lets them track their service requests 24/7.
π Complete Business Visibility
360Β° dashboard shows all metrics at a glance - active AMCs, pending calls, revenue, technician performance, and more.
π± Zero Technical Knowledge Required
We handle everything - complete rebranding, Play Store upload, and setup. Just focus on your business!
π Secure & Scalable
Bank-grade security for your data. Scales effortlessly from 10 customers to 10,000+ without any hassle.
Comprehensive Features That Drive Results
Everything you need to run a professional service business - all in one platform
π₯ Advanced Customer Management
π Intelligent AMC Management System
Three Flexible AMC Types:
- Warranty-Based AMC: Seamlessly convert warranty cards into AMC contracts
- Product-Based AMC: Manage contracts for specific equipment/products
- Service-Based AMC: For service-only contracts without specific products
π‘οΈ Complete Warranty Management
π Advanced Service Call & Complaint Management
Intelligent Call Tracking System:
π¦ Complete Product Inventory System
π³ Smart Payment & Receipt Management
π¨βπ§ Field Executive & Technician Management
π¬ Multi-Channel Communication
π Powerful Reports & Business Intelligence
π What You Get - Complete White-Label Solution
β Complete Source Code
Full access to customize as needed
β Web Admin Panel
Responsive design for all devices
β Android App
For field technicians & customers
β iOS App
Native performance on Apple devices
β Complete Rebranding
Your logo, colors, and company name
β Play Store Upload
We handle the entire publishing process
β App Store Upload
Published under your Apple account
β Documentation
Detailed user & admin guides
β Free Installation
On your server or hosting
β Technical Support
Get help when you need it
π― No Technical Knowledge Required! We handle everything from setup to launch. You just need to focus on growing your business!
β Frequently Asked Questions
Q: Is this software suitable for my industry?
A: Absolutely! Tunato is designed for any service-based business that offers AMC contracts or regular maintenance services. Whether you're in HVAC, electrical equipment, elevators, security systems, medical devices, IT infrastructure, or any other industry requiring periodic maintenance - Tunato is perfect for you. The system is highly customizable to match your specific business processes.
Q: Do I need technical knowledge to use Tunato?
A: Not at all! Tunato is designed for business owners, not tech experts. The interface is intuitive and user-friendly. Plus, we provide complete rebranding, installation, and Play Store/App Store upload as part of the package. We also provide comprehensive documentation and technical support to help you get started quickly.
Q: Can I customize the software with my company branding?
A: Yes! This is a complete white-label solution. We will rebrand the entire platform with your company logo, colors, name, and branding elements. Your customers will see it as your own proprietary software. This gives you a professional, enterprise-level image.
Q: How do field technicians use this system?
A: Field technicians receive dedicated Android/iOS mobile apps where they can view assigned service calls, navigate to customer locations, update call status in real-time, close calls on-site, generate digital field reports, and track parts used during service. Everything is synced in real-time with the main admin panel.
Q: Can customers track their service requests?
A: Yes! Tunato includes a customer portal where your clients can log service calls, track the status of their requests in real-time, view their AMC details, check warranty information, and communicate with your team. This transparency significantly improves customer satisfaction and reduces inquiry calls to your office.
Q: How does the AMC renewal reminder system work?
A: The system automatically tracks all AMC expiry dates and sends email and SMS reminders to customers before their contracts expire. You can configure the reminder timing (e.g., 30 days, 15 days, 7 days before expiry). This automation ensures you never lose renewal revenue and maintains continuous customer relationships.
Q: Can I track payment installments (EMI)?
A: Absolutely! Tunato supports multiple payment installments for AMC contracts. You can set up EMI schedules, track due dates, monitor pending payments, send payment reminders, and generate payment receipts. The system also provides overdue payment alerts so you can follow up promptly.
Q: What kind of reports can I generate?
A: Tunato provides comprehensive business intelligence with 50+ report types including: active/expired AMC reports, customer-wise service history, revenue and receivables tracking, technician performance metrics, call resolution analytics, parts usage reports, warranty tracking, payment collection reports, and business growth trends. All reports can be exported to PDF or Excel.
Q: Is my data secure?
A: Security is our top priority. The system uses industry-standard encryption for data transmission and storage. You can host the software on your own secure servers or cloud infrastructure, giving you complete control over your data. Regular backups ensure your business information is never lost.
Q: Can the system scale as my business grows?
A: Yes! Tunato is built on modern, scalable architecture that grows with your business. Whether you have 10 customers or 10,000+, the system maintains optimal performance. You can add unlimited customers, products, technicians, and service locations without any technical limitations.
Q: Do you provide training and support?
A: Yes! We provide comprehensive documentation covering all features and functionalities. Additionally, our technical support team is available to help you with any questions or issues. We want to ensure you get the maximum value from your investment in Tunato.
Q: How long does it take to set up and launch?
A: After purchase, the entire setup process - including rebranding, installation, and app store publishing - is handled by our team. You can be up and running with your fully branded solution quickly, allowing you to start serving customers with minimal wait time.
π₯ See Tunato in Action
Watch this comprehensive demo to understand how Tunato can transform your service business
Ready to Transform Your Service Business?
Join hundreds of successful service businesses already using Tunato
β Increase Revenue by 40%
β Improve Customer Satisfaction by 95%
β Reduce Response Time by 70%
β Zero Technical Knowledge Required
Why Trust Tunato?
Battle-tested in real businesses
Go live in minimum time
Bank-grade security standards
We're here when you need us
Anteprima visiva
Punti chiave
ProprietΓ completa del codice sorgente
Accesso completo a tutti i file sorgente senza limitazioni
Pronto al lancio
Preconfigurato, testato e pronto per il deployment immediato
Personalizzazione totale
Modifica, espandi e personalizza in base alle tue esigenze