RetailB2C

WhatsApp Loyalty Programme for Kiranas for SMBs

Digital loyalty and rewards on WhatsApp for kirana stores — no separate app for customers.

Tags

kirana,loyalty,retail,india,whatsapp,rewards,fmcg

Overview

Problem

Kirana stores lose customers to quick-commerce because they offer no loyalty programme.

Solution

WhatsApp loyalty card where kirana customers earn points on every purchase and receive personalised offers.

Target audience

small and medium businesses alongside Kirana store owners, retail shop owners, FMCG brands

商业模型

?799/month kirana SaaS; brand-sponsored reward campaigns

构建计划

  • WhatsApp loyalty card
  • Points system
  • SMS personalised offers
  • Customer analytics
  • Brand-sponsored rewards

技术推荐

lightweight, React dashboard, Node.js, WhatsApp Business API, PostgreSQL

市场洞察

需求级别: High