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Micro-SaaS for WhatsApp Order Management

Let small businesses take orders, send confirmations and manage inventory directly via WhatsApp.

Tags

WhatsAppSaaSSMBordersautomation

Ringkasan

Problem

20M+ Indian small businesses take orders via WhatsApp manually — copy-pasting into Excel, missing orders, no receipts.

Solution

A lightweight SaaS that turns a WhatsApp Business number into a full order management system — auto-replies, order tracking, stock alerts and daily summaries.

Target audience

Small kirana stores, home bakers, cloud kitchens, boutiques and service providers

Model bisnis

SaaS ₹299–₹999/month; setup fee ₹1,999; white-label for resellers

Rencana pengembangan

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Rekomendasi teknologi

Node.js, WhatsApp Business API (Meta), PostgreSQL, Redis (queue), React (dashboard)

Wawasan pasar

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Tingkat permintaan: Very High