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HealthTech

Shreya

Running a medical practice involves much more than treating patients. Doctors also have to manage appointments, maintain medical records, handle billing, coordinate staff and follow up with patients. These administrative responsibilities can take time away from clinical work.
Mumbai-based healthtech startup Docterz is looking to simplify these day-to-day tasks through an integrated hospital and clinic management platform. The company has now raised ₹5 Cr from around 35 investors, with nearly ₹3 Cr coming from approximately 20 doctors who already use its software.
Founded more than a decade ago by practising paediatrician Dr Atish Laddad, Docterz provides electronic medical records (EMR) and clinic-management software for individual doctors, clinics and healthcare organisations.
The latest funding round also includes investments from Sugar Cosmetics cofounder Vineeta Singh and CaratLane's Avnish Anand.
Docterz plans to use the capital to expand its business, explore acquisitions and develop practical artificial intelligence (AI) tools that can make everyday clinical and administrative work easier for doctors.
## Bringing Clinical and Administrative Workflows Together
Docterz aims to give doctors a single platform to manage the operational side of their practices.
Its software covers several essential functions, including appointment scheduling, patient records, prescriptions, billing, vaccination management and patient engagement.
The platform also uses AI to learn from doctors' prescription patterns and support recommendations. In addition, it provides simplified medical information that doctors can share with patients.
For clinics that manage vaccines and other medical supplies, the software includes inventory tools to monitor stock levels, track expiry dates and keep an eye on consumption.
Docterz has also developed a WhatsApp-based assistant for patients. Through this service, patients can book appointments, check live waiting times, access medical records and review their appointment history without installing another application.
By bringing these functions together, the startup wants to reduce the amount of time doctors spend managing separate systems and routine administrative tasks.
## Doctors Are Also Investing in the Platform They Use
One of the most notable aspects of Docterz's latest funding round is the participation of its existing customers.
Nearly 60% of the ₹5 Cr raised came from doctors who already use the platform. Around 20 doctor-users contributed close to ₹3 Cr, making the round a direct vote of confidence from its customer base.
Several of these investors have reportedly been using Docterz for years. Dr Dhananjay Sangle, a paediatrician who invested in the company, said he had used the software across his paediatric and obstetrics and gynaecology (OB-GYN) practices for several years.
Having doctors as investors could help Docterz strengthen its understanding of clinical workflows and build credibility within the medical community.
However, the company will need to turn this initial support into wider adoption among independent practitioners, smaller clinics and larger healthcare organisations.
## Where Docterz Plans to Go Next
The fresh funding will support three broad priorities.
**1. Developing practical AI tools**
Docterz plans to introduce AI-powered features that address everyday challenges in medical practices. These could include clinical documentation, administrative workflows and analysis of practice-related data.
The objective is to make routine tasks easier without disrupting the way doctors work.
**2. Expanding through organic growth and acquisitions**
Alongside growing its existing business, the company is exploring acquisition opportunities that could strengthen its technology and expand its reach.
**3. Reaching more doctors across India**
Docterz wants to increase adoption among independent doctors and smaller clinics while improving the tools it offers for patient engagement.
The startup also plans to strengthen its integration with India's digital healthcare infrastructure, including the Ayushman Bharat Digital Mission (ABDM).
## Can Docterz Become an Operating System for Doctors?
Docterz is addressing a practical problem faced by healthcare professionals: managing the business and administrative side of medical practice while keeping patient care at the centre.
An integrated platform could be particularly useful for independent practitioners and smaller clinics that may not have the resources to manage multiple software systems.
The participation of around 20 existing doctor-users in the funding round is also a meaningful signal. It suggests that some customers see enough value in the product to back the company financially.
But customer confidence alone will not guarantee long-term growth. Docterz must convince more doctors to move their existing records and daily workflows onto its platform. It will also need to demonstrate that the software delivers measurable improvements in efficiency and clinic operations.
AI could become another growth driver, particularly in documentation, patient follow-ups and routine administrative work. Its success, however, will depend on how well these features fit into existing clinical processes and how responsibly sensitive patient information is managed.
With fresh capital, a growing product offering and support from doctors who already use its software, Docterz is looking to build a larger role in India's digital healthcare ecosystem. Its next challenge will be turning that early trust into adoption at scale.
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HealthTech

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