RetailHybrid

WhatsApp Loyalty Programme for Kiranas — Enterprise Edition

Digital loyalty and rewards on WhatsApp for kirana stores — no separate app for customers.

Tags

kirana,loyalty,retail,india,whatsapp,rewards,fmcg

Overview

Problem

Kirana stores lose customers to quick-commerce because they offer no loyalty programme.

Solution

WhatsApp loyalty card where kirana customers earn points on every purchase and receive personalised offers.

Target audience

large enterprise Kirana store owners, retail shop owners, FMCG brands

Modelo de negocio

?799/month kirana SaaS; brand-sponsored reward campaigns

Construir plan

  • WhatsApp loyalty card
  • Points system
  • SMS personalised offers
  • Customer analytics
  • Brand-sponsored rewards

Recomendación tecnológica

Kubernetes, React dashboard, Node.js, WhatsApp Business API, PostgreSQL

Perspectivas de mercado

Nivel de demanda: High